LD Seating

Enquiries

Learn how to create and track enquiries

Creating an Enquiry

Open the cart panel and click "Create enquiry" to start the enquiry process. You can log in, create an account, or continue as a guest.

  1. 1

    Review your configuration

    Check the cart summary to make sure everything is correct

  2. 2

    Enter contact details

    Provide your name, email, and address information

  3. 3

    Submit enquiry

    Click Submit to complete your enquiry

Tracking Enquiries

If you have an account, you can track your enquiries in the portal. You will also receive email updates as your enquiry progresses.

Enquiry Statuses

Enquiries go through the following statuses:

  • DraftDraft - Enquiry is being prepared
  • SubmittedSubmitted - Enquiry has been sent
  • ProcessingProcessing - Enquiry is being worked on
  • CompletedCompleted - Enquiry is finished
  • CancelledCancelled - Enquiry was cancelled

PDF Download

You can download a PDF summary of your enquiry from the enquiry detail page or the confirmation email.