Enquiries
Learn how to create and track enquiries
Creating an Enquiry
Open the cart panel and click "Create enquiry" to start the enquiry process. You can log in, create an account, or continue as a guest.
- 1
Review your configuration
Check the cart summary to make sure everything is correct
- 2
Enter contact details
Provide your name, email, and address information
- 3
Submit enquiry
Click Submit to complete your enquiry
Tracking Enquiries
If you have an account, you can track your enquiries in the portal. You will also receive email updates as your enquiry progresses.
Enquiry Statuses
Enquiries go through the following statuses:
- DraftDraft - Enquiry is being prepared
- SubmittedSubmitted - Enquiry has been sent
- ProcessingProcessing - Enquiry is being worked on
- CompletedCompleted - Enquiry is finished
- CancelledCancelled - Enquiry was cancelled
PDF Download
You can download a PDF summary of your enquiry from the enquiry detail page or the confirmation email.